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Live order status

Track Your Order

Open the live tracker with the order ID supplied after checkout.

Updated April 13, 2026 Promotid official
LIVE ORDER TOOL

Check your current delivery status

Have the order ID from your confirmation ready. The tracker opens in a secure separate window.

Open live tracker

Use the form to check the status of your Promotid order. You will need the order ID from your confirmation email.

Order Status Guide

  • Pending — Payment received, order queued for processing.
  • In Progress — Delivery has started. You should see your count increasing.
  • Partial — Delivery is partially complete. Normal for larger orders — the remainder follows shortly.
  • Completed — Your full order has been delivered.
  • Cancelled — Order was cancelled. Contact us immediately if unexpected.

Cannot Find Your Order?

Check your confirmation email or contact us. We can look up any order by the email address used at checkout.

Need Help?

Support is available 7 days a week: WhatsApp +44 786 199 6921