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Privacy Policy

Understand the information Promotid may process and the choices available to you.

Updated April 8, 2026 Promotid official

Last updated: 8 April 2026

Promotid Limited is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use promotid.com. We comply with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Promotid Limited, registered in England and Wales.
Address: 9 Appold Street, London, EC2A 2AP, United Kingdom.
Contact: WhatsApp +44 786 199 6921

2. Data We Collect

  • Order information: name, email, billing address, and payment details (card data is processed by our payment provider — we never store card numbers).
  • Service information: social media username or URL provided for order fulfilment.
  • Usage data: IP address, browser type, pages visited, time on site, and referral source — collected via cookies and analytics tools.
  • Communications: messages sent to us via WhatsApp or contact forms.

3. How We Use Your Data

  • Process and fulfil your orders
  • Send order confirmations and status updates
  • Respond to support requests
  • Improve our website and services
  • Comply with legal obligations
  • Send promotional communications (only with your consent — opt out any time)

Contract — to fulfil your orders. Legitimate interests — to improve services and prevent fraud. Legal obligation — to comply with applicable law. Consent — for marketing and non-essential cookies.

5. Cookies

We use cookies to operate our website. See our Cookie Policy for full details.

6. Data Sharing

We do not sell your personal data. We share data only with trusted processors (payment providers, analytics tools) who are contractually bound to protect it.

7. Data Retention

Order data is retained for 7 years for tax compliance. Communications are retained for 2 years. You may request deletion at any time subject to legal obligations.

8. Your Rights

Under UK GDPR you have the right to: access your data; correct inaccuracies; request erasure; restrict or object to processing; data portability; and withdraw consent. Contact us via WhatsApp to exercise any right.

9. Security

We use SSL encryption, access controls, and regular security reviews to protect your data.

10. Updates

We may update this policy periodically. The date above reflects the most recent revision.